If your question isn't covered here, don't hesitate to call us or email us. We're glad to help.
While many national and local rental companies restrict rentals to customers 25 and older, we consider applications from individuals 19 years and up with a valid driver’s license and matching insurance. Renters under 25 may be subject to additional screening or verification depending on the equipment being rented.
All renters must carry valid personal auto insurance that covers trailer use. If you’re under 25, it’s your responsibility to confirm that your policy allows towing and rental use. We do not require commercial-grade insurance because our equipment is paid in full and privately owned.
Note: If you're under 21, please call us before booking so we can ensure everything is squared away properly.
We strictly prohibit the transport of hazardous materials such as fuel, oil, paint, chemicals, or any form of waste. Loose gravel, dirt, or asphalt in dump trailers is also not allowed unless pre-approved and fully cleaned out after use.
Do not transport equipment that exceeds the trailer’s rated weight or structural limits—especially in dump trailers. Ramps are not designed for machinery like Bobcats or mini-excavators and damage from misuse is the renter’s responsibility.
Cargo trailers must be returned clean and broom-swept—leaving them muddy, trashed, or coated in debris is not acceptable and may result in additional fees or forfeiture of deposit. When in doubt, call us first.
Yes. Make sure your vehicle’s trailer wiring fuse is good and that all lights (brake, turn, running) are working. Balance your load properly—60% of the weight should be in the front half of the trailer. Double-check that your coupler, chains, and jack are secure.
You should also verify that your auto insurance covers trailer rentals and towing liability—this is your responsibility.
For more info, see our Pre-Rental Checklist.
Yes. We rent and sell a variety of hitches, ball mounts, and adapters—including 7-pin to 4-pin electrical converters. We also carry straps, dollies, and moving pads to help with your haul.
Before anything else, verify that your vehicle is rated to pull the trailer and intended load. Towing beyond your vehicle's capacity is dangerous and may be illegal. If you're unsure, we’re happy to help you determine whether your vehicle is properly equipped and rated to tow.
In most cases, the person towing the trailer must be the one who pays, provides a valid driver’s license and insurance, and signs the rental agreement. This ensures legal responsibility is clearly assigned and that the person operating the trailer understands our terms.
We do not allow third parties to pick up rentals without completing the required paperwork in person. Exceptions may be made for verified commercial accounts with prior approval and documentation. Call ahead if you need to coordinate this type of arrangement—unauthorized pickups will be denied.
Preferred return hours are Monday–Friday 9am–6pm and Saturday 10am–3pm so that a team member can complete the walk-around with you in person. However, after-hours returns may be arranged in advance. If returning after hours, you are fully responsible for the trailer and any rented accessories until they are inspected the next business day.
We offer 24/7 video-monitored parking. If an after-hours drop is pre-approved, you must secure the trailer with the provided lock and place the key in our lock box. Unlocked or unsecured trailers will be your responsibility in the event of damage or theft. Always call ahead to confirm and coordinate any after-hours return plans.
MudRock Rentals does not perform mechanical work, wiring, fuse replacement, or hitch installation—we are a rental-only operation. However, Mudrock4x4, our sister company located in the same building, is a full-service truck, Jeep, and vehicle shop with excellent reviews and very reasonable pricing. They handle hitch installations, brake controllers, wiring issues, lift kits, and more. Contact them directly to schedule service.
Yes. A $500 authorization hold is placed on a valid credit or debit card for all trailer rentals. This hold is released once the trailer is returned in the same condition.
We do not accept cash deposits. All security holds must be tied to a valid card. Please ensure your card has sufficient available balance at the time of rental.
Note for commercial accounts: If you have a Net 15/30 agreement on file with MudRock Rentals, deposits may be waived at our discretion. A valid Certificate of Insurance (COI) naming MudRock Rentals as additional insured may be required. Please contact us in advance to set up a commercial rental profile.
Your safety comes first. If an accident or damage occurs, get to a safe place, then call us immediately to report the issue. As per your rental agreement, you are responsible for all damage—including tires, lights, wiring, and structural components.
Do not attempt your own repairs unless you’ve spoken with us first. If a tire needs replacement, it must be a new, same-ply tire. Used or plugged tires are not allowed and will be charged back to you.
Failure to report damage promptly or at all will result in additional charges. Always document any issues with photos or video at the scene and send them to us.
Call us at (615) 962-9758 for all incidents or emergencies.
You may take our trailers anywhere in the United States. All trailers are registered with commercial license tags and are legal for interstate use. If you're planning a long-distance or out-of-state trip, we recommend notifying us in advance to ensure the trailer is properly configured and equipped for the haul.
The renter is solely responsible for complying with all applicable federal, state, and local laws. This includes—without limitation—weight limits, pulling restrictions, trailer length limits, brake controller laws, required driver licensing, and cargo type limitations outside of Tennessee.
Renters must also pay any tolls incurred during their trip. Failure to pay tolls will result in additional fees or penalties billed to your account. We strongly encourage you to know the rules of the road for any state you plan to travel through.
Yes, we offer local delivery within Murfreesboro starting at $55 one-way, with round-trip delivery and pickup available for an additional charge. Deliveries outside the city are available based on distance, driver availability, and scheduling constraints.
All delivery orders must be prepaid in full, including rental fees, delivery and pickup fees, and the required deposit. Deliveries must be arranged in advance and are not guaranteed without confirmation. If you need delivery, it’s best to call our office to confirm scheduling and get an exact quote based on your location.
Please note: we do not retrieve dump trailers that are still loaded. All trailers must be empty and ready for pickup at the scheduled time.
Yes, we rent a wide range of gear to support your move or job site needs. Our inventory includes:
Our inventory is constantly expanding, so if you don’t see what you need listed here, give us a call — chances are we have it or can get it quickly.
Yes. By law, customers must have valid vehicle insurance that covers towing and trailer use. We do not provide or sell insurance, and it is your responsibility to confirm that your policy includes coverage for damage to the trailer, towing liability, and any third-party incidents that may occur while the trailer is in your care.
While we do verify a valid driver’s license at the time of rental, we do not independently verify your insurance coverage — this remains your legal responsibility. If you are unsure whether your policy covers trailer rentals or towing, we recommend contacting your insurance provider prior to your rental.
Renting a trailer without proper coverage may leave you personally liable for any damage, loss, or liability during the rental period.
While many national and local rental companies restrict rentals to customers 25 and older, we consider applications from individuals 19 years and up with a valid driver’s license and matching insurance. Renters under 25 may be subject to additional screening or verification depending on the equipment being rented.
All renters must carry valid personal auto insurance that covers trailer use. If you’re under 25, it’s your responsibility to confirm that your policy allows towing and rental use.
Note: If you're under 21, please call us before booking so we can ensure everything is squared away properly.
Currently, just Murfreesboro. We’re expanding to Nashville and Manchester soon.
Yes. Tennessee law requires a brake controller for any trailer with a GVWR over 1,500 lbs, regardless of distance traveled. It's not about how far you're going—it's about safety. We offer Bluetooth brake controllers for rent, or you can use your own hardwired or factory-installed unit if functional.
A brake controller activates and controls the electric brakes on a trailer when you press your vehicle’s brake pedal. It ensures the trailer slows down smoothly and safely along with your tow vehicle—critical when hauling heavy loads.
There are three main types:
By law in Tennessee: Any trailer over 1,500 lbs requires a working brake controller. If you’re unsure what you have or need, contact us—we’ll walk you through it. For professional installs, we refer customers to our sister shop, Mudrock4x4.
Yes, we accept advance reservations. Most customers book 2–5 days in advance, but high-demand weekends and holidays fill quickly. A reservation requires prepayment of the rental fee, delivery (if needed), and the security deposit to hold your spot.
Late returns impact the next renter and may result in additional fees. We offer a 30-minute grace period, but anything beyond that will incur hourly charges or a full-day rental. Call us if you’re running late—we appreciate the heads-up.
Unless specifically listed or rented, trailers do not include straps, chains, or tie-downs. We rent heavy-duty ratchet straps, axle straps, chain binders, and commercial-grade equipment at low daily rates. Let us know what you need and we’ll get you outfitted.
Yes - no exceptions. All trailers must be returned in clean, broom-swept condition. Excess mud, trash, or materials left inside will result in a cleaning fee, billed at $75/hour. We inspect and document trailer condition before and after every rental.
Yes, we welcome commercial accounts. Business rentals still require a valid driver’s license and credit card from the person pulling the trailer. Net terms and fleet rates may be available with pre-approval. Contact us for more details.
We get it—plans change. Cancellations within 24 hours of pickup may forfeit part or all of the first day's rental fee. No-shows or failure to pick up without notice will be treated as a forfeited rental. Always call us as early as possible to avoid penalties.
Yes, but we strongly recommend using DOT-approved equipment in good condition. If your gear fails or causes damage, you're still responsible. Our rental equipment is tested, rated, and guaranteed to fit our trailers safely.
Yes. Our yard is monitored 24/7 by high-definition cameras. All trailer pickups and returns are recorded for security and accountability. If there's ever a dispute about condition or timing, we’ll review the footage to ensure fairness.